Have a question, found a problem, or want a new tool? The PhotoKB Team reads every message. Write to us and we usually reply within 2–3 working days.
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Please do not send photos, signatures, ID cards or certificates by email. Our tools work on your own device, so we never need your personal files to help you.
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Fill in the form below. When you press Send message, your email app will open with your message ready to send to contact@photokb.net.
Before you write: quick help
- The portal says the file is too small: enter the minimum KB in the "Minimum KB" box of the tool, then download again.
- My iPhone photo does not open: iPhone HEIC photos are not supported by most browsers. Set Camera → Formats → Most Compatible, or share the photo as JPG.
- The PDF is still too big: turn on grayscale, or check the page estimate shown in the PDF tool.
- Which size does my exam need? Check the official notification. Our Signature for Exam Form tool has common presets.
Helpful details to include
To help us solve a problem quickly, mention the tool name, your device (for example Android phone or Windows laptop), your browser (Chrome, Safari, Edge) and what happened. A screenshot of the error message is very helpful. Please do not include personal documents.
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